Frequently Asked Questions
Everything you need to know about your WIT Training experience, from gear performance to global delivery.
What is the standard shipping time for domestic orders?
We aim to process all orders within 24 hours. Domestic shipping typically takes 2-4 business days via our standard courier partners. Express options are available at checkout if you need your training gear sooner.
How do I return or exchange an item that doesn't fit?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and select your preferred exchange size or a full refund.
Does WIT Training ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days. Please note that customs duties and taxes may apply depending on your local regulations.
Are your products suitable for high-intensity functional fitness?
Absolutely. All apparel and equipment stocked at WIT Training are specifically curated and tested for durability during high-impact movements, heavy lifting, and metabolic conditioning.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in supported regions.
How can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.